COVID-19 Information for Parents

Updated March 25, 2020
We want to inform you of the measures we are taking during the COVID-19 pandemic to best ensure the safety of our patients, families and staff.

New Hours

Effective immediately, and until further notice, our scheduling has changed. We will see only well patients in the morning from 8am to 11am, and sick patients virtually starting at noon:

  • 8:00 am to 11:00 am – Well-patient office visits only
  • Noon to 4:15 pm – Sick-patient office visits via Virtual Visits only

This means during our well hours, no scheduled patients or accompanying adults or children will be allowed in the office with symptoms of any illness.

If you have any questions about this policy, or what the most appropriate type of appointment is for your child, please call our office to speak to one of our nurses.

Additional Safety Measures

Please be aware that in addition to our existing separate waiting rooms, we are taking additional safety measures in the office:

  • Our exam rooms will be separated with some designated for well patients and some for sick patients.
  • All surfaces in each exam room will be thoroughly disinfected after each patient.
  • Our nurses and physicians will wear additional personal protective equipment. Please discuss this with your child ahead of your visit if you feel it will help alleviate any anxiety.

We are still your same caring providers behind our masks and gowns!

Ongoing Changes

There are still many questions about testing, treatment and isolation for the Covid-19 virus.  Many of the answers to these questions are changing day by day and hour by hour. We are staying on top of information and hope to be a source of accurate information for you and your family. Please call with questions and remember that it is important to call our office and speak to a nurse before arriving for an office visit.

Most of all, please be patient with everyone you come in contact with as we all do our best to get through this challenging time. Per CDC guidelines, practice smart social distancing and WASH YOUR HANDS.

Sincerely,
WUCA-Northwest Pediatrics